How are you measuring customer satisfaction to improve your organization's performance?
Hear AMA Power Player experts discuss innovative ways in measuring customer satisfaction and measurement leads to high performing organizations (whether you want to improve adoption of a government agency service or improve the bottom line in revenue).
Here are the details:
:: SCHEDULE ::
May 20th, 2008
12 - 1 pm: Registration, lunch and programming
1 - 2 pm: Feature presentation
:: REGISTRATION ::
http://www.amadc.org/eventinfo.aspx?event=161
